Benefits
- Creating a singular look for multiple LOBs
- A connected, personalized experience for their customers
- Reduced UX/UI costs
- Increased speed to market and increased revenue
- Getting more value out of their platform
A Digital Roadmap for a B2B Website
The fuel division of a leading manufacturer needed to increase revenue and retention. They decided to create a new customer experience to demonstrate leadership, be a resource to customers and partners, drive conversions, and gather customer engagement.
The work included
- Helping client plan and prepare for change management
- Updating 19 websites supporting 9 lines of business with 5 applications in 11 languages, with repeatable process, templates, components, code, design, and UX
- Automated marketing capabilities and advanced personalization techniques, which drove lead nurturing