About Raju Dave
As a Transformation Leader and Trusted Advisor to C-Suite Executives, I have a proven record of helping clients in the Finance Services, Electronics, Telecom, and Healthcare sectors in the US shape their growth story and experiential transformation agenda. I am experienced in helping companies identify and prioritize strategies that will enable them to stay competitive and have a lasting impact in their respective industries. I have a comprehensive understanding of the key elements of successful transformation initiatives, including process optimization, customer experience, culture change, and digital enablement. I am also knowledgeable of emerging trends and technologies that can be leveraged to drive innovation and business transformation. My deep strategic insight, combined with my strong ability to manage change, enables me to guide companies through complex transformation projects on time and within budget.
Where I Played
Featured Case Study | Synergi AI
Empowering financial institutions with an AI-driven customer success platform through strategic partnerships and innovative data solutions.
AscendEX, Crypto Exchange
Fuel the next wave of crypto adoption
Currently, crypto can feel too much like a complicated video game that only the most tech-savvy can take full advantage of. If we truly believe in the benefits of these technologies, we need to give everyone seamless, intuitive access.
Samsung
Enhancing Engagement and Personalization
Samsung sought to increase website conversions and customer engagement on Samsung.com. The goal was to create a streamlined, consistent user experience for shoppers browsing and purchasing the company's various product lines.
PSEG
My Account for PSEG Customers
Since taking over energy services for a large, east coast metropolitan area in 2004, PSEG has faced a negative public impression, due to various factors, including a poor digital customer experience attributed to an outdated, hard-to-use website.
Honeywell Process
B2B Sales Leads Improvement
In partnership with Accenture, conducted a four-day workshop for Honeywell representatives to help them create a superior user-centric experience by crafting a digital roadmap to plot technology needs and organization readiness.
Loves
Online Experience for Truck Drivers and Fleet Owners
This national retailer, primarily serving the trucking industry, sought a fresh, unified experience for visitors to its website, 80% of whom are fleet managers. In addition, they also needed new customer portals.
The SHERPA
Empowering Blockchain Entrepreneurs
Enable blockchain entrepreneurs to develop their projects by providing the tools and resources they need to succeed. This unique platform combines advisory services, business intelligence, and proprietary tools to help pre and post-listing projects.
T-Mobile
Omni Channel Wireless Experience
T-Mobile USA is a national provider of wireless voice, messaging, and data services that reach over 293 million Americans where they live, work, and play. But their digital infrastructure had evolved in piecemeal fashion over more than a decade, and the UX ...
Ashley Furniture
e-Commerce Marketing Platform
Faced with losing 50% of its market share to competitors if it didn't develop its online business, this client knew it was time to act. But after ten years of unsatisfactory e-commerce initiatives, and with a complex ecosystem of resellers to integrate, …
ExxonMobil Chemicals
A Digital Roadmap - B2B Platform
The fuel division of a leading manufacturer needed to increase revenue and retention. They decided to create a new customer experience to demonstrate leadership, be a resource ...
Samsung Covid Comeback
Pivoting in the Pandemic
Innovative Solutions to Drive Samsung's Online Sales during COVID-19. Online shopping increased as consumers sought ways to stay safe and minimize their exposure to the virus. Samsung needed to find new and innovative ways to engage with its customers.
Mobile Experiences
Innovative Experiences Revolutionizing the Industry
Revolutionized the wireless industry with T-Mobile's Rebellion program. Trusted UX leader for Verizon's My Verizon app revamp, At home workout for Orange Theory, Delta Flight Crew App, and more.
David's Bridal
Omni Channel e-Commerce Experience
David’s Bridal, America’s largest bridal-store chain, has grown from a small boutique established in 1950 to 300-stores across 45 states and three countries. But their digital infrastructure has evolved in piecemeal fashion and the user experience was highly ...
Delta Air Lines
Inflight App Service Design
Partnered with this airline to replace their aging in-flight technology with a modern, more efficient solution. The choice was a Nokia Windows 8 Phone which could enable an easy-to-use in-flight retail application. Flight attendants could sell food and beverages …